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A highly-personalised service and attention-to-detail lie at the heart of the Old Course Hotel’s customer service ethos. The staff go out of their way to create extraordinary experiences and can often be found sourcing special gifts and arranging unique services to ensure the ultimate “wow” factor.
From sourcing vintage champagne for a special anniversary, preparing a birthday cake for a very special celebration, sending a glass of champagne up to the Bride’s room – and a malt whisky to settle a nervous Groom’s nerves – or tucking a teddy bear into a little guest’s bed, it’s those little touches that make all the difference.
The Old Course Hotel’s Little Luxuries Service features romantic highlights, a golf valet service and a customised children’s programme.
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